Frequently Asked Questions
How are home care services paid for?
We accept Medicare, Medicaid and most insurance plans. Coverage depends on your specific situation, call us to discuss it at 603-622-3781. We also accept direct payment for patients who are not covered by insurance. The United Way helps with certain patients and families.
As a community nonprofit, our mission is to care for everyone regardless of age, race, diagnosis or the ability to pay. With the help of generous donors, no patient who is eligible for services is turned away.
How can I learn more about what Medicare covers?
Home Care
Who pays for home care?
Medicare, Medicaid, and most private insurance plans pay for services that home health agencies deliver. Payment from these sources depends on whether the care is medically necessary and the individual meets specific coverage criteria. Individuals may opt to pay out of pocket for services that are not covered by other sources. When services are medically necessary, and there is no ability to pay for the services, the Elliot provides Financial Assistance Programs.
Hospice
What is spiritual care?
Spiritual care creates a space that honors a person’s belief system about themselves, their living and dying, and their relationships with the Divine, their family, friends, community, and nature…all the things that have sustained them in earlier life. While everyone on the hospice team supports persons in their spiritual selves, Chaplains on the team are specially trained to assess for spiritual distress and spiritual coping. This assessment helps in providing care that speaks to the whole person and helps build a framework of support and dignity for those who are dying, and that honors the wishes of those who are dying and their families. While spiritual care is not religious care, Chaplains are able to assist persons in connecting to their religious community for additional support that helps in coping with end of life.
If you would like more information about Spiritual Care, or to arrange for a visit, please contact the hospice program at the VNA of Manchester & Southern NH Hospice 603-622-3781
When is it time to consider hospice?
Knowing when to ask about hospice is sometimes difficult for patients, families and even physicians. When you or a loved one has a disease that cannot be cured, then the time is right to ask. Even if you do not need or qualify for hospice at this time, it is good to learn more about hospice and ask questions about what to expect from hospice services. It is best for family members to share their wishes long before it becomes a concern. This can greatly reduce stress when the time for hospice is needed. By having these discussions in advance, patients are not forced into uncomfortable situations. Instead, patients can make an educated decision that includes the advice and input of family members and loved ones
Where does hospice care take place?
Hospice is provided in your home, wherever you live. We provide care in assisted living and nursing homes as well as private homes. We provide care in group homes, and in the homes of family and friends. Sometimes a patient’s hospice care needs can be better met in the hospital or hospice house. We work with you in assessing the best place for you/your loved one. Our team will assist in relocating a patient into a facility. When needed to control symptom management we provide care in the hospital.
Maternal Child Health
How much does it cost for Maternal Child Health or pediatric services and who pays?
Medicaid, and most private insurance plans pay for Maternal Child Health services that home health agencies deliver. Payment from these sources depends on whether the care is medically necessary and the individual meets specific coverage criteria. Individuals may opt to pay out of pocket for services that are not covered by other sources. When services are medically necessary, and there is no ability to pay for the services, the Elliot provides Financial Assistance Programs.
How do I arrange for services?
Talk with your physician, or call our office at 603-622-3781 and ask for our Referral Center. Although we need a physician’s order, we can make that call for you.
Our dedicated staff is ready to partner with you in your care.
Our dedicated staff is ready to partner with you in your care.